Exception Inbox
Triage queue
Resolve failed workflows, data conflicts, and review queues. AI proposes a play for each item.
Critical
1
SLA breach risk
High
3
needs review today
Medium
3
auto-retry eligible
Low
1
informational
EX-203
High
Open
9h agoAI generated PAN unverified
Manual PAN review with evidence79%
MTMarcus Thorne
EX-204
Low
Open
14h agoMissing SPOC department
Infer department from designation95%
SJSarah Jenkins
EX-205
Medium
Open
22h agoLow confidence company match
Confirm legal name with operator83%
MTMarcus Thorne
EX-206
Critical
Open
1h agoWorkflow failure
Replay run from last successful checkpoint91%
VRVikram Rao
EX-207
High
Open
4h agoPAN conflict
Resolve PAN linkage via MCA2189%
SJSarah Jenkins
EX-201
High
GST mismatch
GST Verification · Mahindra & Mahindra Ltd
AI suggested resolution
88% confRe-pull from GSTN portal + reconcile state code
- 1Re-fetch GSTIN from GSTN API (cache bypass)
- 2Compare state code with billing address
- 3If mismatch persists, flag for Finance review
Evidence
SourceGST Verification agent run
Last attempt2h ago
Assignment
Arjun Mehta
Account Manager
Sarah Jenkins
Account Manager
Vikram Rao
Director Finance
Marcus Thorne
Risk Lead
Actions
